Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Raleigh come from postal codes 27610, 27604, 27603, 27616, 27697, 27607, 27609 and 27606.
Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
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What isn't working?
Please let us know what issue you are experiencing with Spectrum:
Thank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Spectrum?
2.27 out of 5 313,714 ratings
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Problems in the last 24 hours in Raleigh, North Carolina
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in Raleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 11: Problems at Spectrum
Spectrum is having issues since 07:40 PM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
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Internet (62%)
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Wi-fi (12%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (3%)
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Live Outage Map Near Raleigh, Wake County, North Carolina
The most recent Spectrum outage reports came from the following cities:Raleigh, Holly Springs, Morrisville, Cary, Apex, Clayton, Garner, Rolesville and Knightdale.
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City | Problem Type | Report Time |
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Raleigh | Internet | |
Raleigh | Internet | |
Holly Springs | Internet | |
Holly Springs | Internet | |
Raleigh | Internet | |
Raleigh | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Spectrum Issues Reports Near Raleigh, North Carolina
Latest outage, problems and issue reports in Raleigh and nearby locations:
- Daniel Loges (@danloges) reported fromRaleigh, North Carolina
@Ask_Spectrum My internet and TV are out in Raleigh. Any ETA on restoration of service?
- Gerry Cohen (@gercohen) reported fromRaleigh, North Carolina
THIRD Spectrum @GetSpectrum outage in past 6 days here in NW Raleigh -TV, VOIP phone and internet. First started 5 min before Carolina basketball game in regionals, restored with 30 sec left in game. Second at start of @canes game I was watching on HULU, lasted 90 min /1
- James (@guynraleigh) reported fromRaleigh, North Carolina
@Ask_Spectrum internet down 27612 no ETA up time.
- päntsdrunk 🩲🥃🏒 (Ovi's Version) (@real_jon_c) reported fromRaleigh, North Carolina
My internet is down so I'm very worried I wont be able to watch #ALLCAPS tonight. F U @Ask_Spectrum.
- Jeremy Parish Mark III with FM Sound Unit (@gamespite) reported fromRaleigh, North Carolina
@sporkyreeve You really ought to finish TWC, especially the final season, to have the full context for The Bad Batch.
- R H Wright (@RHWrightIII) reported fromCary, North Carolina
Left Time Warner/@GetSpectrum 8 years ago due, in part, to poor CS. Forced back to them with recent move and the experience hasn't improved one bit. Why? @Ask_Spectrum
- Bruce Borer (@sharky1226) reported fromRaleigh, North Carolina
@Ask_Spectrum 5pm watching baseball game then suddenly a loud bang from down the street and my game freezes. Cable and Internet instantly out. Kudos to you for texting subscribers saying it’s being worked on, but after two more alerts and now out until 10:30pm. Unacceptable.
- Gerry Cohen (@gercohen) reported fromRaleigh, North Carolina
Third outage was just now. For first two outages was able to watch on my iPhone but not the same experience as 50 inch TV. @GetSpectrum do better. /2
- päntsdrunk 🩲🥃🏒 (Ovi's Version) (@real_jon_c) reported fromRaleigh, North Carolina
@Ask_Spectrum Be of assistance by fixing your ****.
- B one-with-the-force T (@medesaparecido) reported fromRaleigh, North Carolina
I’m gonna ******* cancel @GetSpectrum because it defaults on local news when you turn on the tv, the DVR lags badly, super ******. Just stfu while I’m looking for sports, ************ the only reason we’re dating is live sports.@YouTubeTV dropped the bag
- Denis McDowell (@mcdowell_is) reported fromRaleigh, North Carolina
@Ask_Spectrum I am not a customer. Just a resident aggravated as hell at being awakened at 4AM on Saturday by an idling truck and a crew working loudly.
- Joel Duff (@King_Krait) reported fromCary, North Carolina
Man you would think that for a big company @Ask_Spectrum could get one person working on a fix or at least give us an estimate on when things would get fixed. Over 24 hours without Internet. Not like people have business they could be losing. And bet we won’t get a refund 🙄
- Marshall (@mtdeltas) reported fromMorrisville, North Carolina
.@GetSpectrum is the worst company in America and it's really not a competition. If I had options I would choose literally anyone else
- SuZanne LucEy (@sudalu4) reported fromRaleigh, North Carolina
@Ask_Spectrum We are on hold with no help at all. You are putting @page158books in a real bind. We need our phone number during this busy season. Wtf
- Marshall (@mtdeltas) reported fromMorrisville, North Carolina
.@GetSpectrum so after waiting for days, y'all sent another technician who didn't have the equipment needed to fix my internet, just like Monday. Three different phone calls and absolutely no information was passed on. Absolutely fantastic business y'all are running.
- Justin (@JustinSary) reported fromClayton, North Carolina
@GetSpectrum has to be the worst internet ever.
- Jason Lemke (@JasonLemke) reported fromRaleigh, North Carolina
@Canes Internet broke during the fame last night. Still broken. No reason. Thanks a lot @GetSpectrum
- Jared Ellis (@jaredellis_96) reported fromRaleigh, North Carolina
@GetSpectrum internet is genuinely the worst
- Nelle Hotchkiss (@NelleNCCoops) reported fromRaleigh, North Carolina
@AshleyApple17 @NCelectriccoop @GetSpectrum Please let your local legislator know your frustration and lack of reliable service. Much of the federal or state money now available can only be used if the area is totally unserved or current service is less than 25/3 mbps.
- päntsdrunk 🩲🥃🏒 (Ovi's Version) (@real_jon_c) reported fromRaleigh, North Carolina
@Ask_Spectrum Your technician just bailed out and left the box open... And didn't fix anything. Wtf.
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
- Bloopz (@CestCeci) reported
Finally an update in the app. Service will supposedly be restored by 11pm... we'll see. @Ask_Spectrum You should post updates on Twitter for these big service outages... just a suggestion from a current customer. Communication is everything.
- Rebecca Wray (@sunnylagirl) reported fromLos Angeles, California
@Ask_Spectrum @GetSpectrum don’t get spectrum in San Pedro ca. They don’t offer any kind of support or information on a 12 hour outage.
- MoneyMakinKira (@BeautynMoney2) reported
My internet been down since 9am .. @Ask_Spectrum some top of the line bs
- JuSt_DuCkiE_ (@JuSt_DuCkiE_) reported
@Ask_Spectrum will we get credit for the 2 days service has been out? #spectrumoutage #nointernetnocable
- Lily Shevchenko (@vanilli_lily) reported
@Ask_Spectrum can I get an eta or status update about internet outage, please? 23221 Sesame st, Torrance 90502.
- Jen (@JenMendoza85) reported
@Ask_Spectrum we have had outage since this morning. And no updates whatsoever. Please look into it. 90502 zipcode.
- altered. (@_artud2_) reported
@Ask_Spectrum internet and cable has been down all day in the 90744 area. Any idea when it will finally be fixed??
- SouthBayRay310 (@SRay310) reported
@JuSt_DuCkiE_ @Ask_Spectrum Two days?! My **** went out this morning and been down since. You been dealing with this for two days fr?
- The Gaming Munch (@The_GamingMunch) reported
@Ask_Spectrum bruh 12+ hours of no net...help?
- Silvana Constantines (@sctinescu) reported
@InfamusElGuapo @Ask_Spectrum Just checked mine. Spectrum is making fun of us the customers. On the app there are two different hours for service restauration: 11:00 pm and 1:00 am. Which one is it?