Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Cary come from postal codes 27513, 27519, 27511 and 27518.
Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
Full Outage Map
Advertisement
What isn't working?
Please let us know what issue you are experiencing with Spectrum:
Thank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Spectrum?
2.27 out of 5 313,714 ratings
Thank you!
Problems in the last 24 hours in Cary, North Carolina
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in Cary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 11: Problems at Spectrum
Spectrum is having issues since 07:40 PM EST. Are you also affected? Leave a message in the comments section!
Advertisement
Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
-
Internet (62%)
-
Wi-fi (12%)
-
Total Blackout (12%)
-
TV (7%)
-
E-mail (4%)
-
Phone (3%)
Advertisement
Live Outage Map Near Cary, Wake County, North Carolina
The most recent Spectrum outage reports came from the following cities:Raleigh, Holly Springs, Morrisville, Cary, Durham, New Hill, Apex and Garner.
Loading map, please wait...
City | Problem Type | Report Time |
---|---|---|
Raleigh | Internet | |
Raleigh | Internet | |
Holly Springs | Internet | |
Holly Springs | Internet | |
Raleigh | Internet | |
Raleigh | Internet |
Advertisement
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Advertisement
Spectrum Issues Reports Near Cary, North Carolina
Latest outage, problems and issue reports in Cary and nearby locations:
- nancynance 💋 (@Blessed4_eva) reported fromRaleigh, North Carolina
I am very disappointed in the customer service that my husband and I have received with @GetSpectrum during a time like this the customer service reps should be kinder. We are all going through something.
- Rob Farris (@robfarrisjr) reported fromCary, North Carolina
@Ask_Spectrum Still waiting for service in Cary! 😡
- RedBridgePhoto (@RedBridgePhoto) reported fromRaleigh, North Carolina
@Ask_Spectrum I report it every time but I never get a follow up call asking me if my service is restored.
- Lacora W (@Mz_Cora84) reported fromRaleigh, North Carolina
Morning starting off frustrating. My kids don't internet due to the storm yesterday and can't do their online work from @wcpss and @GetSpectrum hasn't sent any techs to the area to fix this. 😥😥
- Vinicius Lozano (@vihlozano) reported fromRaleigh, North Carolina
Waking up and realize that you don’t have internet connection it’s A bummer!!! Thanks @GetSpectrum for making my quarantine Saturday morning the worst ever 👍🏿
- Eliza Rowe (@elizajc) reported fromRaleigh, North Carolina
@Ask_Spectrum Our modem just died. No lights, no power, just died. I work remotely and have to log on at 9am tomorrow. Please help.
- Bob Morris (@fleetfeeter) reported fromRaleigh, North Carolina
@GetSpectrum no service since 1 pm yesterday and inability to provide updates in Raleigh NC
- Shane (@JustTheSameOldG) reported fromRaleigh, North Carolina
@Ask_Spectrum is there an outage in Raleigh NC
- Eva Lee, JD, LLM #BlueWaveMaker (@EvaLee4NC) reported fromRaleigh, North Carolina
@Ask_Spectrum Commercials start, play for one or two seconds and get replaced. Public service announcements too. Next time Zi’ll screenshot it.
- John Neel (@jbneel) reported fromCary, North Carolina
In my @GetSpectrum bill this week I was advised that my discount period is ending and my bill will be increasing next month. Seems like #BadTiming, especially since I've been a faithful TWC/Spectrum customer for at least 25 years...
- RedBridgePhoto (@RedBridgePhoto) reported fromRaleigh, North Carolina
@GetSpectrum @Ask_Spectrum , It’s beyond me how your services go out frequently and yet there is never an adjustment in my bill for the inconvenience. It’s WEEKLY. If I caused this much inconvenience to my customers you bet your wifi I would give them something for their trouble
- Michelle Wicker (@Chellewick) reported fromDurham, North Carolina
@Ask_Spectrum I’m on the phone with your people now. Will see what they are planning to do about this horrible service.
- Rob Farris (@robfarrisjr) reported fromCary, North Carolina
@Ask_Spectrum It’s been over 24 hours since service has been lost. Other parts of the Cary area have been repaired and restored!😡.
- Rick (@rheinzer2) reported fromGarner, North Carolina
@Ask_Spectrum you guys promised repair by 0130 in Raleigh, NC failure as usual with service guarantees...
- tdekle (@tdekle) reported fromDurham, North Carolina
@Ask_Spectrum time to cancel and just stream. NBC sports, acc, and fox all sos down through you 3-4 weeks and answer was working on it. Seriously that’s the answer. No time
- Scott Lunn 🖤 (@scottlunn) reported fromHolly Springs, North Carolina
Well it took longer than I expected, but @Ask_Spectrum is down it seems. Good thing I have a book to read, though it won’t take me long to finish.
- 👑 Octy 👑 (@taviea_) reported fromRaleigh, North Carolina
@Ask_Spectrum ain’t no point. y’all never fix anything
- DSingh (@DharmSingh007) reported fromMorrisville, North Carolina
@Ask_Spectrum internet outage in RTP area in NC!
- Shane (@JustTheSameOldG) reported fromRaleigh, North Carolina
Think it's time to drop @GetSpectrum @Ask_Spectrum, can not get reliable service the past couple of weeks.
- Scot Carboni (@ScotCarboni) reported fromRaleigh, North Carolina
@Ask_Spectrum service dropped for internet, phone and cable. Thought rain didn't cause issues like DirectTV. #terribleservice
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
- Bloopz (@CestCeci) reported
Finally an update in the app. Service will supposedly be restored by 11pm... we'll see. @Ask_Spectrum You should post updates on Twitter for these big service outages... just a suggestion from a current customer. Communication is everything.
- Rebecca Wray (@sunnylagirl) reported fromLos Angeles, California
@Ask_Spectrum @GetSpectrum don’t get spectrum in San Pedro ca. They don’t offer any kind of support or information on a 12 hour outage.
- MoneyMakinKira (@BeautynMoney2) reported
My internet been down since 9am .. @Ask_Spectrum some top of the line bs
- JuSt_DuCkiE_ (@JuSt_DuCkiE_) reported
@Ask_Spectrum will we get credit for the 2 days service has been out? #spectrumoutage #nointernetnocable
- Lily Shevchenko (@vanilli_lily) reported
@Ask_Spectrum can I get an eta or status update about internet outage, please? 23221 Sesame st, Torrance 90502.
- Jen (@JenMendoza85) reported
@Ask_Spectrum we have had outage since this morning. And no updates whatsoever. Please look into it. 90502 zipcode.
- altered. (@_artud2_) reported
@Ask_Spectrum internet and cable has been down all day in the 90744 area. Any idea when it will finally be fixed??
- SouthBayRay310 (@SRay310) reported
@JuSt_DuCkiE_ @Ask_Spectrum Two days?! My **** went out this morning and been down since. You been dealing with this for two days fr?
- The Gaming Munch (@The_GamingMunch) reported
@Ask_Spectrum bruh 12+ hours of no net...help?
- Silvana Constantines (@sctinescu) reported
@InfamusElGuapo @Ask_Spectrum Just checked mine. Spectrum is making fun of us the customers. On the app there are two different hours for service restauration: 11:00 pm and 1:00 am. Which one is it?