Spectrum having a service outage? Outage map, service status, incidents history (2025)

Contacts:

Spectrum (former Charter Spectrum) is a brand under which Charter Communication offers their telecommunication services. It offers cable television, fiber Internet and telephone. It is the second largest cable operator in the U.S. serving over 26 million customers in 41 states

No problems at Spectrum

Last incident:

2024-09-13

Outage Reports

Showing data for past 24 hours

Todays Incidents

There were no incidents detected with Spectrum in past 24 hours.

Outage Map📍

Reports Summary

Overall in past 24 hours we received reports from Charlotte, San Antonio, Minneapolis, Brooklyn, Wappingers Falls, Stevens Point, Phoenix, Denver

Past Incidents

September 2024

September 12

-

2 Incidents, 37 minutes total

Started approximately at 3:41 PM and ended around 3:55 PM lasting about 14 minutes

Started approximately at 8:03 PM and ended around 8:27 PM lasting about 23 minutes

September 09

-

1 Incident, 8 minutes total

Started approximately at 7:48 PM and ended around 7:56 PM lasting about 8 minutes

During the incident we received reports mainly from 🇺🇸 United States - Wauconda, Wappingers Falls

September 07

-

1 Incident, 16 minutes total

Started approximately at 1:24 PM and ended around 1:40 PM lasting about 16 minutes

September 06

-

4 Incidents, 30 minutes total

Started approximately at 2:25 PM and ended around 2:42 PM lasting about 17 minutes

Started approximately at 1:10 PM and ended around 1:14 PM lasting about 4 minutes

Started approximately at 11:16 AM and ended around 11:21 AM lasting about 5 minutes

Started approximately at 3:02 AM and ended around 3:06 AM lasting about 3 minutes

September 01

-

2 Incidents, 13 minutes total

Started approximately at 1:22 AM and ended around 1:27 AM lasting about 4 minutes

Started approximately at 11:39 PM and ended around 11:48 PM lasting about 8 minutes

1h

missed the last 3rd of 9-1-1 bc of this spectrum outage

1h

Dang @Ask_Spectrum, how long is this outage going to be? You should probably at least let your customers know what's going on.

6h

internet outage again i’m ******* sick of U @GetSpectrum

8h

Update post Hurricane Helene: We came home from Raleigh after 5 days and still had no power but it did finally come on after 10 days. We have water too. Spectrum internet is still down so I’m only able to get online if I go out b4 our curfew. I’m ok though. I miss you all! 🥹❤️

9h

my internet is kinda not working so we gotta wait for spectrum to fix this ****

12h

I wanna play sparking zero so bad but I HAVENT HAD INTERNET IN MY HOUSE FOR 2 MONTHS. Also @Ask_Spectrum **** you for making me wait 2 weeks to get a cable guy down to my house just to tell me you couldn’t reach my area. Expected nothing less from you *****

13h

I will never not be a sentimental *** bihhh! I’m happy here actually I love the way I see and feel life I really feel everything at the full spectrum down to the ROOT

14h

Hey @Ask_Spectrum what's this the 3rd outage in as many weeks? Can you consider my payment card in an outage this month too? I bet you'll still charge me anyway.

14h

Could I get a link to the outage map in the new port richey area? The app isn’t loading for me right now. @Ask_Spectrum

15h

American cable giant Spectrum has suffered a widespread outage across the US.Customers in Dallas, New York City and Boston have reported issues, along with residents in Tampa, Florida who were ravaged by Hurricane Milton overnight.

15h

I want @spectrum to explain today's outage smh. The entire city of Suffolk Virginia and most of the surrounding areas. There goes my work day! @Ask_Spectrum

15h

Wow. @Ask_Spectrum internet is down AGAIN. It was down for a few days after Helene, which is understandable. I got it back for about 36 hours, then it went down for another 4-5 days before it came back. It’s been back for 2 days and now it’s down again. Make it make sense.

15h

Why is there an internet outage in the Piedmont region of North Carolina? It’s Sunny all day and all week here! @Ask_Spectrum

16h

Spectrum internet down again, coastal North Carolina. Anyone else ?

16h

Hey @Ask_Spectrum Want to explain why our internet is out AGAIN??? 28443. You have a 45 minute wait time and apparently you say there is no outage. Our entire community is out again. Last time it was for 2 days. Do you have any idea how many people are leaving your service in

16h

Spectrum down again 🙄

16h

Anyone’s spectrum mobile service not working?

20h

Going on six hours worth of a spectrum outage. Thankfully we have antenna back up. Sort of wishing we couldn’t have sent that $187 check to them the other day. Something tells me I definitely won’t be working today. 🤦‍♀️

1d

Why is Spectrum down right now?? 😭😭😭

1d

So far we have a driving rain and probably around 30-40 mph wind gusts. Spectrum internet went down about 30 minutes ago. 1000 homes in my town without power so far. 🙏🏼🙏🏼🙏🏼 We have had a couple power surges but it’s still in so far.

1d

I’ve confirmed with the customer seevice that this is 9th time, 9TH TIME IN LESS THAN 2 MONTHS the spectrum is having an outage. Can you PLEASE use better equipments for the internet servers???? @Ask_Spectrum

1d

How spectrum corporate has handled customers in the past 2 weeks is a case study in how to lose customers. It's not the fact that the outage has been widespread and has lasted longer than power outages. It's the complete lack of communication about anything.

1d

Spectrum internet is literal 🗑️. This is the *nineth* time in the past 8 days (I got alerts while we were away), including 2x today, that my service is in an outage. T-rash. So glad there’s a monopoly in my area and I can’t go with another provider. @Ask_Spectrum do better.

1d

How is spectrum down already smh

1d

Ok @Ask_Spectrum no power 10 days bc of helene, I ask about a credit for those 10 days.. I get told there's an outage in my area.. I tell them I have service and isn't affecting me. Get told would put in ticket and after outage is fixed I might see a credit, nothing to do with me

1d

internet been down at work all morning and they harassing the **** outta Spectrum to fix it AHT AHT TAKE YA TIME SPECTRUM

1d

Spectrum sent out a service outage alert at 8:39am, stating service would be back by 12pm.

1d

Idk about anyone else.. but @GetSpectrum closing all lines of communication for customers simply because there’s a widespread outage feels Class-action-lawsuit level. They won’t even respond to local news networks. Internet is a necessary utility in 2024. Be better.

1d

SPECTRUM WHYYYYYYYYYYYY, I AM UPLOADING FILES AND DOING STUFF INTERNET WISE, WHY YOU GOTTA HAVE AN OUTAGE, WAAAAAAAAAAAAAAAHHHHHH

Spectrum having a service outage? Outage map, service status, incidents history (2025)

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