What is the best internet provider in Jackson?
Despite a big cable provider being available at my address, I chose a local ISP with a fiber connection instead. If I lived in Jackson, Tennessee, I’d probably make the same choice, as EPlus Broadband is the area’s best internet service provider overall. The local ISP covers all of Jackson, offering two plans: 300 or 1,000 megabits per second, with unlimited data and no contract requirements.
also offers fiber internet in Jackson and boasts the area’s fastest internet plan at 5,000Mbps, but availability is much more limited. AT&T Internet Air, a fixed wireless-based service, is available throughout Jackson, but you’ll likely want to pass on it in favor of EPlus Broadband or cable internet from Spectrum.
Spectrum offers the lowest starting rate on internet in Jackson at $30 a month for download speeds up to 100Mbps. T-Mobile Home Internet is another alternative that starts at $50 per month, though you may land a lower rate ($35) if you bundle home internet with a qualifying phone plan.
Best internet in Jackson, Tennessee
Internet providers in Jackson, Tennessee, compared
| Provider | Internet technology | Monthly price range | Speed range | Monthly equipment costs | Data cap | Contract | CNET review score |
|---|---|---|---|---|---|---|---|
| AT&T Fiber Read full review | Fiber | $55-$245 | 300-5,000Mbps | None | None | None | 7.4 |
| AT&T Internet Air Read full review | Fixed wireless | $60 | Up to 140Mbps | None | 1.5TB | None | 7.4 |
| EPlus Broadband | Fiber | $65-$80 | 300-1,000Mbps | $10 (optional) | None | None | N/A |
| Spectrum Read full review | Cable | $30-$70 | 100-1,000Mbps | $10 (optional) | None | None | 7.2 |
| T-Mobile Home Internet Read full review | Fixed wireless | $50-$70 ($35-$55 with eligible mobile plans) | 87-415Mbps | None | None | None | 7.4 |
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Source: CNET analysis of provider data.
What is the cheapest internet plan in Jackson?
| Plan | Starting price | Max download speed | Monthly equipment fee |
|---|---|---|---|
| Spectrum Internet Advantage Read full review | $30 | 100Mbps | $10 (optional) |
| T-Mobile Home Internet Read full review | $50 ($35 with eligible mobile plans) | 318Mbps | None |
| Spectrum Internet Premier Read full review | $50 | 500Mbps | $10 (optional) |
| AT&T Fiber 300 Read full review | $55 | 300Mbps | None |
| EPlus 300 Internet | $65 | 300Mbps | $10 (optional) |
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Source: CNET analysis of provider data.
How to find internet deals and promotions in Jackson
The best internet deals and the top promotions in Jackson depend on what discounts are available during that time. Most deals are short-lived, but we look frequently for the latest offers.
Take our quiz
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How many members of your household use the internet?
Jackson internet providers, such as EPlus Broadband, may offer lower introductory pricing or other incentives for a limited time. Others, including AT&T Fiber, Spectrum and T-Mobile Home Internet, run the same standard pricing year-round.
For a more extensive list of deals, check out our guide on the best internet deals.
Fastest internet plans in Jackson
| Plan | Starting price | Max download speed | Max upload speed | Data cap | Connection type |
|---|---|---|---|---|---|
| AT&T Fiber 5000 Read full review | $245 | 5,000Mbps | 5,000Mbps | None | Fiber |
| AT&T Fiber 2000 Read full review | $145 | 2,000Mbps | 2,000Mbps | None | Fiber |
| AT&T Fiber 1000 Read full review | $80 | 1,000Mbps | 1,000Mbps | None | Fiber |
| EPlus Gig Internet | $80 | 1,000Mbps | 1,000Mbps | None | Fiber |
| Spectrum Internet Gig Read full review | $70 | 1,000Mbps | 40Mbps | None | Cable |
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Source: CNET analysis of provider data.
What’s a good internet speed?
Most internet connection plans can now handle basic productivity and communication tasks. If you're looking for an internet plan that can accommodate video conferencing, streaming video or gaming, you'll have a better experience with a more robust connection. Here's an overview of the recommended minimum download speeds for various applications, according to the Federal Communications Commission. Note that these are only guidelines and that internet speed, service and performance vary by connection type, provider and address.
For more information, refer to our guide on how much internet speed you really need.
- 0 to 5Mbps allows you to tackle the basics: browsing the internet, sending and receiving email and streaming low-quality video.
- 5 to 40Mbps gives you higher-quality video streaming and video conferencing.
- 40 to 100Mbps should give one user sufficient bandwidth to satisfy the demands of modern telecommuting, video streaming and online gaming.
- 100 to 500Mbps allows one to two users to simultaneously engage in high-bandwidth activities like video conferencing, streaming and online gaming.
- 500 to 1,000Mbps allows three or more users to engage in high-bandwidth activities at the same time.
How CNET chose the best internet providers in Jackson, Tennessee
Internet service providers are numerous and regional. Unlike the latest smartphone, laptop, router or kitchen tool, it’s impractical to personally test every ISP in a given city. What’s our approach? We start by researching the pricing, availability and speed information drawing on our own historical ISP data, the provider sites and mapping information from the Federal Communications Commission at FCC.gov.
It doesn’t end there: We go to the FCC’s website to check our data and ensure we consider every ISP that provides service in an area. We also input local addresses on provider websites to find specific options for residents. We look at sources, including the American Customer Satisfaction Index and J.D. Power, to evaluate how happy customers are with an ISP’s service. ISP plans and prices are subject to frequent changes; all information provided is accurate as of publication.
Once we have this localized information, we ask three main questions:
- Does the provider offer access to reasonably fast internet speeds?
- Do customers get decent value for what they’re paying?
- Are customers happy with their service?
The answer to those questions is often layered and complex, but the providers who come closest to “yes” on all three are the ones we recommend. When selecting the cheapest internet service, we look for the plans with the lowest monthly fee, although we also factor in things like price increases, equipment fees and contracts. Choosing the fastest internet service is relatively straightforward. We look at advertised upload and download speeds and consider real-world speed data from sources like Ookla and FCC reports. (Disclosure: Ookla is owned by the same parent company as CNET, Ziff Davis.)
To explore our process in more depth, visit our how we test ISPs page.
Internet providers in Jackson, Tennessee FAQs
What is the best internet service provider in Jackson?
EPlus Broadband is Jackon’s best internet service provider, thanks to its broad fiber coverage that extends to nearly every local household. The locally based ISP offers 300Mbps and 1,000Mbps plans that include unlimited data and require no contract.
Is fiber internet available in Jackson?
Fiber internet is available to almost 100% of Jackson residences, according to the most recent FCC data. EPlus Broadband, a division of Jackson Energy Authority, is a fiber internet provider available throughout Jackson. AT&T Fiber also offers fiber internet in Jackson but to a more limited number of households than EPlus.
What is the cheapest internet provider in Jackson?
Spectrum has the lowest starting rates on internet in Jackson, at $30 a month. You get speeds up to 100Mbps.
Which internet provider in Jackson offers the fastest plan?
AT&T Fiber offers the fastest internet plan in Jackson, with speeds up to 5,000Mbps and 2,000Mbps starting at $245 and $145 a month, respectively. AT&T Fiber, Spectrum and EPlus Broadband offer a 1,000Mbps plan. Spectrum’s starting rate on gig service is slightly lower, but you’ll get symmetrical upload and download speeds with AT&T Fiber or EPlus.
